Privacy Policy

This privacy policy, together with the Website Usage Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this privacy policy carefully. By visiting this website you are accepting the terms of this privacy policy. It is the stated policy of Valley Press Ltd. that we will act in accordance with current legislation and aim to meet current best practice with regard to the processing of personal data.

Valley Press takes your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address or email address). We do not collect personally identifying information from you except when you specifically provide it, and we protect the information we receive. With your consent, we may gather personal information from you through website sales, competitions, and newsletters. We do not share your information with third parties without obtaining your consent first. Please read below for a further explanation of the information we gather and how we use it.

1. How do we use your personal data?

As you explore our website you will come across certain activities for which we request some personal information. These activities are outlined and explained below. We will not use your name or email address for any purpose other than as stated:

1.1. Sales through the site: Valley Press will require personal information from you such as your name, billing address, email address, payment card information for the purpose of processing and fulfilling your sales order. We will collect, hold and process that information including passing such elements of this information on to third parties or an agent acting on our behalf, as is necessary for that purpose. We will require that any such third party or agent must process your personal information in accordance with this Privacy Policy. Valley Press will also retain information relating to your sales history so that you can check your own order history in the My Account section. By ordering goods from this site, you are agreeing that Valley Press may use the information you provide and information about your account for marketing purposes, including market research and sending you marketing by email if you have indicated that you wish to receive email marketing from Valley Press.

1.2. Email newsletters: If you register to be sent information about Valley Press via the form in the footer of each page on this site, or a separate newsletter sign-up page, we will ask you for some personal information in order to provide you with the service you are requesting.

1.3. Competitions/Prize draws: We may ask for your name and email address so that we can contact you in the event that you win.

1.4. Feedback, Suggestions, Opinions: Sometimes we may ask you for suggestions and opinions and provide you with a link for emailing us your response. We will only use the email address we receive from you for the purpose of responding to your questions or suggestions.

2. How do we store your personal data, and how can you correct or request disclosure of what we hold?

2.1. If you opt-in to our newsletter, we will retain your email address until you unsubscribe. Otherwise, we will retain the data we hold concerning you and any gift recipient for up to six years after you have made a purchase. Aside from the trusted distribution and postal services we use to process your order, we do not pass your data onto third parties unless you have given us your express consent or we are required to do so by law.

3. How to remove your email address from our mailing list

3.1. If you no longer wish to receive our newsletter or other marketing communications from Valley Press, please click the ‘unsubscribe’ button at the bottom of the emails and follow the instructions.

4. Cookies

4.1. Cookies are small pieces of data sent from websites like this one to your computer when you load webpages. They are stored on your hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites, and will not damage your system. A cookie can tell us when a computer that has previously visited our site returns, and what pages it requests on each of its visits. Cookies help us improve our site and keep track of how our visitors (or more accurately, their computers) use our site, including such things as the type of browser they use, the frequency of their visits and the pages that are most popular. They make it easier for you to navigate our site by keeping track of information that has already been provided by your computer so that you do not need to re-enter it. If you would still prefer not to receive any cookies, most browsers can be set to refuse cookies or to alert you when one is being sent. Please note, some parts of this site (e.g. services accessed while logged in, and all transaction/checkout facilities) may not work as intended if cookies are refused.

As well as on our website, we use cookies in our email communications via MailChimp, an email service provider. The cookies track whether an email has been opened and read, and whether the recipient has used any onward links in the email. This helps us monitor and improve our email communications.

5. Links to other sites

5.1. Our site contains links to other sites that are not under our control. We do not control cookies placed on your computer by third parties whose links appear on our site.

6. Security of private information

6.1. We would like to be able to tell you that the personal information you provide us with is absolutely safe. Unfortunately, it is impossible for anyone to be completely confident in this, as evidenced by the instances of computer security breaches often seen in the media. However we take reasonable steps to protect the information you provide us from theft, alteration or unauthorized inspection.

7. Parents and guardians

7.1. We encourage you to get involved with your children’s online usage and to be aware of the activities in which they are participating. We also ask you to check back here regularly to see what our latest policies are, particularly those relating to children. You should be aware that if your children voluntarily disclose their names, email addresses or other information on other websites, such disclosures may result in unsolicited messages from other parties. We suggest that you discourage your child from providing such information on this site or elsewhere unless you are confident that the information will not be misused.

8. Further help

If you have any queries in relation to this policy or the privacy of your data, or if you feel that Valley Press is not abiding by its privacy policy, please contact us.